11 Ways how to protect your e-commerce website from cyberattacks

Are you doing your best to protect the security of your e-commerce site?

Well, you need to think about that question long and hard because nowadays, hacking and stealing website information from e-commerce sites have become rampant.

Hacking has been an excruciating problem; a lot of e-commerce sites have to face. Add to that the fact that in this highly digital age, most people prefer to shop online.

So if your e-commerce site is not secure against hacking and fraud, then your business risks to pay a high price of data breach and cyberattack. Not to mention that you will lose your customers’ trust and loyalty, and it can tarnish your reputation.

Which leads us to the question… How do you secure your e-commerce site?

Use a good web hosting

Picking the right host is one way of how you can secure your e-commerce site.

Some hosts are built for startups and businesses, while others are more tailored for personal blogs and the like. The former has much more website security than the latter.

Thus, you want to make sure that you have a dedicated hosting plan that gives you more security. You can even read blogs that review different web hosts, just like this HostGator review.

Having a dedicated server adds another layer of security to your site, unlike with a shared hosting provider that could lead to security breaches and other issues.

Use a trusted e-commerce platform

Building your online store on a Software-as-a-Service platform such as Shopify, Magneto, or BigCommerce means that you are paying professionals that will help you create, host your online store, and take care of security issues.

An excellent e-commerce provider will continuously monitor stores for security issues that could be found behind-the-scenes. Moreover, they will also take care of your online store’s technical aspects for you before they eventually become a massive problem.

Use firewalls

Another thing that you need to do to secure your site’s security is to utilize plugins and firewall software that are affordable yet effective. These keep untrustworthy networks at bay.

Aside from that, it also regulates your site traffic, which enters and leaves your site. It has selective permeability, meaning it only allows trusted traffic to get in.

Firewalls also protect your site from other cyber threats on the internet like cross-site scripting and SQL injections.

Secure your e-commerce site with SSL certificates

A secure sockets layer (SSL) certificate is a public key certificate that gives authentication for a website. Thus, it enables an encrypted connection.

Usually, certificates like these are related to credit card details and transactions to regular queries. So, if you want to do any kind of business on your site, you need an SSL certificate so that any kind of process that happens is secure.

Apart from that, it also gives you a certificate of ownership so that hackers will not use your website as a duplicate for phishing activities.

Backup your data regularly

Data backup is important. If you are a business that is on the lookout for your data back-up, then make sure that your hosting service is performing regular backups.

Still, there are a majority of companies that ignore regular data backups. So in the event of a hard drive failure, power outage, or virus attack, they end up losing all their data.

Make sure that your site is regularly backed up in a secure and offsite service. That way, in case your site gets hacked or disabled, it is easy for you to restore it.

Comply with PCI regulations

If your business is accepting credit or debit cards, whether it is offline or online, then you need to comply with the regulations that have been set by the PCI Security Standards Council.

These regulations see to it that any kind of financial data stored by your business is secure. If you do not comply with PCI’s regulations, then you might face large fines. Not to mention that your customers’ information is left vulnerable to hackers and data breaches.

Use strong passwords

Some people complain that they have a hard time remembering complex passwords in lower and upper case letters, special characters, and numbers.

But to protect your site, you need to follow these rules. Your customers have to do the same as well.

Of course, no one likes to remember these long passwords, but they significantly lower the chance of your site getting hacked.

While your team and your customers may grumble, at the end of the day, they will still appreciate the fact that their sensitive financial information is protected.

Use two-factor authentication

To put it simply, two-factor authentication is an additional step in the login process that requires all users to provide an additional piece of information that only they should have.

That information could be anything from a physical token to a one-time passcode that serves like a second confirmation that verifies users in a way that says they are one who logged in.

Usually, a two-factor authentication allows users to have:

  • A username and password that they know;
  • A code that will be sent to their phones, email, or authenticator app.

The two-factor authentication has been around for quite some time, and you have probably used this when logging in to an email, bank account, or making a credit card purchase. Thus, it is advisable to use it for your e-commerce site, as well.

Keep your site updated

Extensions and applications that are unpatched will make your e-commerce site an easy target for hackers and other malicious individuals.

Hackers will look for any kind of loopholes that they can find and would often utilize web crawlers to search for sites that have unpatched applications.

So, keeping your website and backend software updated at all times with the latest security patches is one of the best (and simplest) steps that you can take towards stopping an attack.

Train your employees

Apart from all the security tips we have mentioned, you should also train your team on the laws and policies which pertain to the protection of user information.

Therefore, they should not, in any way, share login information. In addition, and you should review your employees who have access to this sensitive customer information.

Once an employee submits their resignation, you also need to revoke all access to keep them from committing a cybercrime that is related to your business.

Be wary of any malicious activities

If you do not want any malicious activity or attack to happen to your site, then you need to keep your eyes open for any kind of suspicious or malicious activity going on.

Doing so will save a lot of trouble (and money on your part) because you could catch a fraudulent transaction even before it takes place.

You can also use a special monitoring system that will track all your activities in real-time. It will also notify you if there is any kind of questionable transaction going on.

For example, a scammer is using various types of credit cards to place multiple orders or making purchases, yet he is not the original holder. This is something that a monitoring system can flag down.

Wrap up

There you have it! All of the security measures that we have mentioned above should keep your e-commerce business secure in every possible way.

Even small negligence on your part will cause a significant risk to your business. You have to be aware of how you can protect your site from these threats and better prepare yourself from them.

And, if you are not that tech-savvy, you can always leave this job to some WordPress management service to make your life hassle-free.


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